Refund Policy

Spellbook Refund Policy

Our refund policy is designed to be transparent and fair, please reach out to success@spellbook.legal if you have any questions.

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Cancellation During Trial Period:
If you notify the Spellbook team during the trial period that you do not intend to proceed with your subscription after your trial ends, and we processed a payment after your notification was sent, you will receive a refund for that payment.

Monthly Subscriptions Auto-Renew After Trial Period:
All monthly Spellbook subscriptions automatically renew after the trial period ends. This information is communicated on the payment page, during onboarding sessions, and in a follow-up email from our sales representatives. We do not issue refunds if a customer opts out of their monthly subscription at any point after their trial period ends.

Switching from Monthly to Annual Subscription:
If at any point after a trial you switch from a monthly to an annual subscription, you will not be refunded any subscription fees paid during the monthly subscription period.
Your new payment schedule for the annual subscription will be calculated, and the new annual term will begin, in the month following your last monthly payment.

No Refunds for Annual Subscriptions:
If you would like to cancel your subscription but you have committed to an annual term, and you have communicated your desire to cancel to us, we will ensure that your subscription does not automatically renew for a new annual term.
In this scenario, you will continue to have access to Spellbook for the remainder of the current annual term after you cancel your subscription,  but you will not be granted a refund for the remaining portion of the annual term.  

We value your trust and are committed to providing you with excellent service. If you have any questions or concerns regarding our refund policy, please contact our Customer Success team at success@spellbook.legal

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Thank you for being a part of the Spellbook community!
- Spellbook Customer Success